Conflict Resolution Services
Conflict resolution is the art of navigating disputes to find mutually beneficial solutions, particularly crucial in workplace settings where unaddressed conflicts can hinder morale and productivity. Employing strategies such as self-regulation, active listening, and empathy, effective conflict resolution fosters a psychologically safe environment where open dialogue thrives. Kiki Grossman and Leap Frog offer specialized training and tools in conflict resolution, equipping individuals and organizations with the skills needed to transform conflicts into opportunities for growth and collaboration. With their expertise, you can create a more harmonious and efficient workplace.
Effective Conflict Resolution Services
Navigating conflicts in the workplace can be challenging, but Leap Frog is here to help you transform these difficulties into opportunities for growth and collaboration. Led by expert Kiki Grossman, Leap Frog specializes in conflict resolution services that not only help to resolve immediate issues, but also empower your team with the tools needed for long-term harmony and success.
Workplace Mediation
Facilitated Conversations
Leap Frog’s Facilitated Conversation (FC) process creates psychological safety and an environment where participants can share perspectives with authenticity and receive information with equanimity. The FC process encourages team members to work together to identify sources of conflict and inefficiency and to pinpoint those behaviors and “ways of being” in the workplace which will help defuse conflict and promote optimal team performance. Team members, with the help of Kiki, craft a plan for the future, pairing desired goals with actionable steps to achieve that goal.
Mediation
Kiki, as a Florida Supreme Court certified mediator, conducts formal mediation under Chapter 44 of the Florida Statutes. Mediations conducted under this law are governed by confidentiality requirements, among other specifications. Formal mediation can be used for pre-suit or pending suit conflicts. In this process, Kiki acts as a neutral and impartial third party to help facilitate mutually agreeable solutions, thereby avoiding court involvement while fostering a harmonious work environment.
Additional Conflict Resolution Services
Conflict Resolution Training
Our training programs equip businesses and individuals with strategies to navigate conflict skillfully and resolve issues quickly when they arise. Walk away with actionable insights that can be immediately applied to improve your team’s dynamics.
Psychological Safety Training
Achieve higher levels of team collaboration through our psychological training modules. Learn to build psychological safety and emotional intelligence in your team, laying the foundation for constructive communication and conflict resolution.
One-on-One Leader Mentoring
Receive custom-tailored as-you-need-it leader mentoring as you navigate complex team dynamics and learn to build psychological safety within your team.
Culture “Pulse” Survey and Analysis
Kiki will create a culture pulse survey to obtain answers to the questions you most need answered about the current state of your workplace culture and psychological safety. Upon gathering the data from Likert scale and open-answer questions, she will provide a written analysis of the results and recommendations for cultivating the culture and psychological safety you desire in your team.
Unlock a Thriving Workplace
Choosing to work with Kiki Grossman and Leap Frog is a transformative step toward building a harmonious, productive, and psychologically safe work environment. With a strong emphasis on cultivating both individual and organizational well-being, we specialize in applying cutting-edge conflict resolution techniques that align with your unique company culture. Leveraging a wealth of practical experience and robust research, we design personalized solutions that go beyond merely resolving disputes to fostering an atmosphere of trust, open communication, and collaboration. It’s not just about putting out fires; it’s about equipping you with the strategies and tools to prevent them in the first place.
Proven Expertise
Kiki Grossman’s extensive background in conflict resolution brings a level of expertise you can trust. Our methods are not just theoretical; they’re proven to bring about lasting change in diverse workplace settings.
Customized Solutions
We understand that each organization is unique. That’s why Leap Frog offers customized conflict resolution services tailored to meet your specific needs, ensuring the most effective approach to improve your workplace dynamics.
Long-Term Success
Our aim is not just to resolve immediate issues but to provide you with the tools for enduring success. From training programs to workplace mediation, our services are designed to equip your team with the skills needed for effective communication and conflict resolution long after our work is done.
Testimonials
Kiki Grossman is a Conflict Resolution specialist whose workshops and consultations have helped participants enhance their communication skills. Workshop participants have said they feel more encouraged, excited, and empowered after the session. These workshops have helped people be more open to personal reflection and inspired them to put their ideas into action.
Simplified Path to Conflict Resolution
Navigating conflict in the workplace can be daunting, but our approach makes it straightforward. At Leap Frog, we believe in simplifying the journey from discord to harmony, so you can focus on what you do best—running your business. With our streamlined 3-step process, we work hand-in-hand with you to diagnose the issues, design a bespoke strategy, and execute the plan with precision.
Initial Consultation
The first step to resolving conflict starts with a comprehensive consultation. We listen to understand your organization’s specific challenges and nuances. This initial meeting sets the foundation for a tailored approach, ensuring we’re aligned with your objectives from the get-go.
Strategy Design
Based on insights gathered from the initial consultation, we design a personalized conflict resolution strategy for your organization. This plan will incorporate proven methods and innovative solutions that fit seamlessly with your workplace culture and operational needs.
Execution & Implementation
The final step is putting the plan into action. We work closely with your team to execute the strategy, providing training sessions, workplace mediation, and psychological safety training as necessary. Our focus is on making the transition as smooth as possible while ensuring sustainable, long-term improvements.
Kiki Grossman
Lead Conflict Resolution Specialist • Attorney at Law
Meet Our
Conflict Resolution Expert
Kiki Grossman is the driving force behind Leap Frog’s innovative approach to conflict resolution. With a multifaceted background that spans law, shaping trauma-informed processes, and business, Kiki has cultivated unique methodologies that are both effective and empathetic. Her comprehensive expertise and keen understanding of human dynamics make her an invaluable asset in transforming workplace conflicts into opportunities for growth and collaboration. Trust in Kiki’s years of experience and research-backed strategies to guide your organization toward a more harmonious and productive future.
